Declaration of agreement

By signing this declaration or submitting a service request, you confirm that you have read, understood, and agreed to the terms and conditions presented by MK Technical Support Centre Ltd. You acknowledge that you have had the opportunity to ask questions and seek clarification where necessary, and understand that this agreement sets out rights, responsibilities, and obligations for all parties involved.

Agreement details and service terms

By submitting your request, you agree to our Terms of Service and Privacy Policy, and authorise our certified technicians to perform diagnostics, hardware repairs, and software modifications on your system or device under the following terms:

Authorisation for technical services
You grant full permission to authorised technicians at MK Technical Support Centre Ltd to perform diagnostics, comprehensive hardware repairs, and necessary software modifications on your equipment or device.

Payment terms and immediate settlement
Payment for all technical services, labour, and replacement components is due immediately upon completion of the repair work.

Device retention policy
Repaired equipment and devices will not be returned or released to the customer until the outstanding balance has been paid in full.

Acceptance of terms and privacy policy
Submitting a request constitutes full acknowledgement and legally binding acceptance of our Terms of Service, Privacy Policy, and operational procedures.

Customer rights and responsibilities
You acknowledge that you have been given the opportunity to seek clarification on all terms before booking, and you agree to adhere fully to customer obligations regarding accurate fault reporting and collection.

Warranty and technical fault policies
All repairs and parts supplied are subject to our standard technical warranty, covering manufacturer defects and workmanship, provided the full repair invoice has been settled.

Confirmation of your request
Upon agreeing and submitting your service booking, you will receive a confirmation receipt outlining your repair ticket, diagnostic scope, and initial service details.

Questions and support contact
If you have any queries regarding your agreement or repair status, contact our team at [[email]] or call [[phonenumber]].

Ready to book your technical repair?

Our technicians are ready to diagnose, repair, and optimise your equipment with speed, precision, and reliable customer care. Learn more about our team and technical services today.